News and Announcements

What's news on Wolfing?

10 October 2015 07:30 AM Posted by: Kat

How to Report a User Views: 1431

This News Post shall serve as a semi-official guide on how to properly report a user with Chatlogs provided.


Disclaimer
The Wolfing Leaders (or Gammas/Moderators) are not only Community Managers, but are also pose moderators, chat moderators and many other functions. We serve the users of Wolfing as fellow users. The only difference is the power we have been given in order to use in certain situations. That is why users are only able to stop a conflict as far, anything beyond a certain point is for a moderator to handle. Though we do encourage users to try and solve conflicts on their own, if possible.
User privacy is something we respect greatly, hence why we have no offline moderation of chats and rely on user reports in order to solve problems that may arise on Wolfing. A WL (Wolfing Leader) will never ask for your password or access to your account.

That being said, let us begin!


Reporting a user is simple process. What you have to keep in mind, though, is that you have responsibilities as a user of Wolfing. Be sure to remind yourself of our Pack Terms.


On the bottom of your Wolfing room chat, there is a button in the bottom right corner. It is a button that downloads your room Chatlog, depending on which tab you're on.

A CHAT TAB is the tab you talk on in a room. It can be the All tab, which is the public conversation tab, or the Whisper tab which would be your whispers.
If you are on your All tab and click this button, the server will save the Chatlog to your computer from the public chat. If you are on your Whisper tab, it will save the whisper log.


Once saved, the log shall look like this:

You can view the Chatlog details once you save it, like so:


Now you have successfully saved a Chatlog of a user breaking the rules, you're ready to send it to a Wolfing Leader. Use Sendspace to upload your Chatlog.
Once you're done, it should look like this:

Use the provided dowload link. Copy it.


Ways to send in a report

Form a PM titled "Report" and include a few details about your report.
Provide the Chatlog you just uploaded in the PM.
You may inform any Wolfing Leader about your issue: WolfKodi, MinniHowl, Kat, Torsy, DarkClaw, xBaltoWolf, ForeverLostHeroes, Faithdougwolve, SaphiraWolf, Aero


If you do not wish to PM a Leader, you may submit your report privately (only WL will be able to see your report) through Feedback which you can find on the bottom of the page;


or you may submit your report anonymously, but privately, if you wish to keep your identity hidden;




You have successfully reported a user! A WL will get back to you as soon as possible, no matter if your report was submitted through a PM or Feedback. We all check Feedback on a daily basis, so don't be afraid of your report not being seen.

No matter how bad a report may be, this is where your Wolfing user responsibilities come to place. You may not trash a user while submitting a report, and your report has to contain basic information about it, if you wish for us to make the best, most objective judgement we can and be able to decide what's the best course of action from there. A report is most valid when a Chatlog is provided. We have no way of checking copy/pasted reports; just a snippet of a Log is not enough for us to make judgement of the situation.
If you have any further questions, we encourage you to ask below.


Regards,
Leaders


Howls (15)

Please login or register to comment
Post
Copy direct link to this Howl
MaxTheWolf 2 years, 6 months ago
This helps... well I've had no problems recently :3 so yeah

I can't help but look at that example pm that looks so professional but then there's just a sad face xD
Copy direct link to this Howl
Missle 2 years, 6 months ago
Ahhhh noice. Screenshots help too.
Copy direct link to this Howl
Agentlorenzo 3 years, 4 months ago
Helped! It helped alot <3
Copy direct link to this Howl
Furrest 3 years, 7 months ago
Thank you for posting this I appreciate the effort of making this wonderful "how to report" section.
Copy direct link to this Howl
Lux 3 years, 7 months ago
awesome now fix my ability to actually save logs http://i.imgur.com/WwMneFZ.png
Copy direct link to this Howl
Kat 3 years, 7 months ago
Safari on Mac?
Copy direct link to this Howl
Lux 3 years, 7 months ago
yes
Copy direct link to this Howl
Kat 3 years, 7 months ago
Will look into that.
Copy direct link to this Howl
Different 3 years, 7 months ago
So glad this is in place it will be easier to take care of trouble makers and less stressfull for everyone on wolfing!
Copy direct link to this Howl
Humphrey 3 years, 7 months ago
This is brilliant and I'm really happy to see this. I'd dive into why it's brilliant but I think that's pretty obvious, just... bravo, guys.
Copy direct link to this Howl
Kat 3 years, 7 months ago
Glad you think so~
Do you even plan on jumping into rooms or are you just gonna crawl and sneak around Howls and News? :P
Copy direct link to this Howl
Humphrey 3 years, 7 months ago
Ahaha, I plan on it I promise, I also have an idea for something I want to do and wanted to see if the community would like to contribute to it. I'll talk about it more next time I get into a room. I promise I won't take forever :P
Copy direct link to this Howl
Kat 3 years, 7 months ago
AHA sure thing, i'll keep you to that promise ;P
Copy direct link to this Howl
Elixan 3 years, 7 months ago Edited 3 years, 7 months ago
Thanks Kat, laid out very neatly and explained thoroughly, true professional ^_^ 
There should be an admin position for you...
Copy direct link to this Howl
Kat 3 years, 7 months ago
Thank you! Oh pfsh :P